(SSOT103/25) Surgent’s Critical Conversations: Having the “Hard to Have” Discussions
Silence isn't always golden. Problems don't solve themselves and as the engagement leader, it is your responsibility to proactively address and resolve issues, even if it means having challenging conversations.As uncomfortable as some of these conversations may be, keeping your silence won't resolve the issue and may in fact add to it. No matter which...
Credit Hours: 2