Event Description

Missed deadlines. Recurring errors. Disruptive behavior. The longer leaders avoid the conversation, the more likely these problems become the standard.

Join Doug Van Dyke, CEO of Leadership Simplified, for a practical program designed to help CPAs, CFOs, and accounting professionals address difficult issues with clarity, confidence, and respect. Learn to separate observable facts from assumptions, explain the impact of performance gaps, and communicate expectations without weakening your message.

Discover how to listen without losing focus, establish specific next steps, and secure follow-up commitments that turn a difficult discussion into meaningful accountability. Whether you lead a finance team, manage client engagements, or oversee colleagues across departments, you’ll gain a repeatable approach to protecting standards and strengthening working relationships.

Leave ready to have the conversation you’ve been postponing—and make it count.

Objectives

Participants will learn to:
•  Address performance or behavior problems before they become normalized.
•  Separate observable facts from motives, labels, and emotional conclusions.
•  Structure a direct conversation around expectations, impact, listening, and next steps.
•  Maintain respect while refusing to dilute an important message.
•  Establish follow-up commitments that produce genuine accountability.