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DTSTART;TZID=America/Detroit:20270630T120000
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DTSTAMP:20260613T044342Z
CREATED:20260612T223414Z
LAST-MODIFIED:20260613T044342Z
UID:10006243-1814356800-1814356800@sc.cpa
SUMMARY:(SSOT103/27) Surgent's Coaching Skills for Managers and Supervisors
DESCRIPTION:Event Description\nThis one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions. (Please Note: This module is part of Surgent’s Audit Skills Training: Level 5.) \nDesigned For\nEmployees identified for advancement\, team leads\, supervisors\, and managers \nObjectives\n\nIdentify effective coaches and develop coaching strategies to support your team\n Give constructive criticism while managing defensive reactions\n\nMajor Subjects\nThe definition of coaching and the coaching process    Characteristics of effective coaches    Coaching strategies to support and assist others as they change ineffective behaviors    Conducting one-on-one coaching sessions for setting goals and improving performance \nInstructions\nNone
URL:https://sc.cpa/event/ssot103-27-surgents-coaching-skills-for-managers-and-supervisors/
CATEGORIES:Self-Study Video
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BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20270630T120000
DTEND;TZID=America/Detroit:20270630T120000
DTSTAMP:20260613T044725Z
CREATED:20260612T224109Z
LAST-MODIFIED:20260613T044725Z
UID:10006349-1814356800-1814356800@sc.cpa
SUMMARY:(SSOT124/27) Surgent's Unconscious Bias in the Workplace
DESCRIPTION:Event Description\nThis interactive professional development course explores the concept of unconscious bias and its impact on workplace dynamics\, decision-making\, and organizational culture. Through engaging exercises\, real-world case studies\, and reflective activities\, participants will gain a deeper understanding of how implicit attitudes shape perceptions and behaviors – often without conscious awareness. The course empowers learners to recognize their own biases\, understand their origins\, and develop strategies to mitigate their effects in professional settings. Participants will leave with actionable tools to foster a more inclusive\, equitable\, and respectful workplace. \nDesigned For\nThis course is designed for employees who are not supervisors\, managers\, or executives.  If you are looking to train your managers\, supervisors\, or executives on unconscious bias\, we recommend Unconscious Bias for Managers\, Supervisors\, and Executives (BC \nObjectives\n\nDefine unconscious bias and distinguish it from explicit bias\n Identify how unconscious bias manifests in workplace behaviors and decisions\n Recognize the role of schemas and automatic processing in shaping perceptions\n Analyze real-world examples of bias in hiring\, evaluation\, and team interactions\n Reflect on personal biases using structured exercises like the Circle of Trust\n Apply the 5 Things to Know framework to understand the nature and impact of bias\n Demonstrate awareness of microaggressions and practice respectful communication\n Utilize the Four Stages of Competence to assess and guide personal growth\n Develop and commit to a personalized action plan to reduce bias in professional roles\n Access and use tools like the Implicit Association Test (IAT) to continue learning beyond the session\n\nMajor Subjects\nIntroduction to Unconscious Bias    The 5 Things To Know Framework    Schemas and Mental Shortcuts    Types of Unconscious Bias    Bias in Action: Workplace Impacts    Microaggressions and Language    The Four Stages of Competence    Strategies for Change    Tools and Resources \nInstructions\nNone
URL:https://sc.cpa/event/ssot124-27-surgents-unconscious-bias-in-the-workplace/
CATEGORIES:Self-Study Video
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20270630T120000
DTEND;TZID=America/Detroit:20270630T120000
DTSTAMP:20260613T044730Z
CREATED:20260612T224113Z
LAST-MODIFIED:20260613T044730Z
UID:10006355-1814356800-1814356800@sc.cpa
SUMMARY:(SSOT159/27) Surgent's Why People Quit: A Look at Accounting and Other Professionals
DESCRIPTION:Event Description\nEmployee turnover has always been expensive\, and experts warn that the cost of employee attrition keeps rising. Tight labor markets\, a strong economy\, and increasingly collaborative jobs are just some of the explanations given for the high price of losing employees. While some of these “macro” factors are beyond an employer’s control\, there is substantial research showing practices employers can implement that encourage employees to remain and grow with an organization. So\, why do people quit? It is commonly thought that employees often leave their jobs because they do not like their boss\, they perceive low opportunities for growth\, or they are offered a better opportunity somewhere else. However\, new research reveals that what really affects career decisions are employees’ sense of how they are doing compared to their peers or where these individuals thought they would be at a certain point in life.This course provides an overview of how to improve employee retention. Whether you are a sole practitioner with one or two employees or part of a much larger organization\, this course will be valuable to you. \nDesigned For\nAccounting or financial service professionals who seeks to understand proven strategies for reducing employee turnover \nObjectives\n\nUnderstand strategies to reduce employee burnout\n Understand how an employee’s sense of how they are doing affects retention\n Be familiar with ways to offer incentives and growth opportunities that reduce turnover\n Recognize career stages at which an employee is more likely to leave\n\nMajor Subjects\nWhy employee retention matters    Management’s thoughts on turnover    Techniques employers use to retain and grow their employees    Aspects of employment that matter most to employees    Factors that contribute to employee turnover in accounting and finance professions \nInstructions\nNone
URL:https://sc.cpa/event/ssot159-27-surgents-why-people-quit-a-look-at-accounting-and-other-professionals/
CATEGORIES:Self-Study Video
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20270630T120000
DTEND;TZID=America/Detroit:20270630T120000
DTSTAMP:20260613T045829Z
CREATED:20260612T224711Z
LAST-MODIFIED:20260613T045829Z
UID:10006442-1814356800-1814356800@sc.cpa
SUMMARY:(SSOT121/27) Surgent's Coaching Skills for Managers and Supervisors
DESCRIPTION:Event Description\nThis one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions. \nDesigned For\nEmployees identified for advancement\, team leads\, supervisors\, and managers \nObjectives\n\nIdentify effective coaches and develop coaching strategies to support your team\n Give constructive criticism while managing defensive reactions\n\nMajor Subjects\nThe definition of coaching and the coaching process    Characteristics of effective coaches    Coaching strategies to support and assist others as they change ineffective behaviors    Conducting one-on-one coaching sessions for setting goals and improving performance \nInstructions\nNone
URL:https://sc.cpa/event/ssot121-27-surgents-coaching-skills-for-managers-and-supervisors/
CATEGORIES:Self-Study Video
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Detroit:20270630T120000
DTEND;TZID=America/Detroit:20270630T120000
DTSTAMP:20260613T043130Z
CREATED:20260612T225708Z
LAST-MODIFIED:20260613T043130Z
UID:10006475-1814356800-1814356800@sc.cpa
SUMMARY:(SSOT117/27) Surgent's Understanding and Managing Burnout Among Accounting and Finance Professionals
DESCRIPTION:Event Description\nAccording to a recent study\, over 70% of accounting professionals suffer from burnout\, leading to feelings of exhaustion\, inefficiency\, and dissatisfaction with their careers. Recurring challenges for accounting and finance professionals include long hours\, repetitive work\, pressing client demands\, and changing rules and regulations. Together\, these conditions contribute to chronic workplace stress.Burnout is real\, and firms that ignore this common problem pay a high price. Nearly three out of five employees in accounting and finance professions report psychological harm from work-related stress\, including an overall feeling of lack of interest\, motivation\, or energy. Fortunately\, individuals and organizations are beginning to take career burnout more seriously\, especially in the post-pandemic era. This course looks at the causes of accounting burnout and examines strategies organizations are implementing to address and reduce a well-known but often overlooked problem. \nDesigned For\nAnyone in the accounting or financial service professions who seeks to gain a better understanding of the causes of burnout and strategies to reduce burnout within their organization \nObjectives\n\nRecognize the key indicators of employee burnout\n Understand the costs associated with professional burnout \n Identify and implement strategies to reduce burnout individually and at an organizational level\n Be familiar with the ways remote work can contribute to and/or alleviate burnout\n Understand the different approaches firms utilize to address burnout\n\nMajor Subjects\nThe causes of burnout in the accounting profession     Effects of burnout on employee well-being    Strategies to protect employee well-being in a highly demanding profession    Organizational costs associated with employee burnout     Tools used to measure employee well-being \nInstructions\nNone
URL:https://sc.cpa/event/ssot117-27-surgents-understanding-and-managing-burnout-among-accounting-and-finance-professionals/
CATEGORIES:Self-Study Video
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