Event Description

True leadership isn’t about authority—it’s about service. In this session, participants will learn the 10 foundational keys of servant leadership and how to lead with a “service first” mindset while still setting clear expectations, driving accountability, and delivering results. You will explore how trust is built through presence, listening, and follow through; how to develop others intentionally; how to empower decision making at the right level; and how to create psychological safety and candid communication. This course will strengthen your ability to model humility and integrity while aligning your team around purpose, culture, and shared outcomes.

Designed For

•  CPAs, firm leaders, managers, supervisors, and team leads 
•  Professionals responsible for staff development, engagement, culture, and performance 
•  Emerging leaders seeking a strong leadership philosophy rooted in both empathy and accountability

Objectives

•  Explain the 10 keys to servant leadership and how they apply to modern CPA leadership. 
•  Lead with a “service first” mindset while still setting expectations, reinforcing accountability, and achieving results. 
•  Build trust by being present, listening actively, and consistently following through. 
•  Develop others intentionally through structured guidance, coaching, and growth focused conversations. 
•  Empower decision making at the right level to increase ownership, speed, and confidence. 
•  Create psychological safety and foster healthy candor within teams. 
•  Model humility and integrity through transparent communication and aligned behavior. 
•  Strengthen team purpose and alignment by clarifying mission, roles, and shared priorities.

Major Subjects

•  The 10 Keys to Servant Leadership 
•  Balancing Service First Leadership With Accountability & Results 
•  Trust Building Through Presence, Listening & Follow Through 
•  Intentional Talent & Leadership Development 
•  Empowerment: Delegating Decision Making at the Right Level 
•  Creating Psychological Safety & Encouraging Healthy Candor 
•  Modeling Humility, Integrity & Professional Groundedness 
•  Strengthening Team Alignment, Purpose & Shared Commitment